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USEFUL PHONE NUMBERS
Orders
+357 22 862700
Service
+357 22 862701
Accounts
+357 22 862702
Contracts
+357 22 862902
WORKING HOURS
Monday - Thursday
08:00 - 13:00, 14:00 - 16:30
Friday
8:00 - 14:00
FAQ
Perhaps the answer to your question might be right here

You can find out how to read a meter by going to https://ricoh-kb-en.custhelp.com/app/home/region/eu/brand/ricoh/ and selecting a model, then entering 'Toner Replacement' in the search box. Please follow the link for 'How to replace toner'.

If you still experience problems how to replace toner on your machine please contact the local support desk for more information.

You can find out how to read a meter by going to https://ricoh-kb-en.custhelp.com/app/home/region/eu/brand/ricoh/ and selecting a model, then entering 'Meter Readings' in the search box. Please follow the link for 'How to display or print the counter'.

If you still experience problems with finding the counters on your machine, please contact the local support desk for more information.

You can find out how to program a destination folder or email by going to https://ricoh-kb-en.custhelp.com/app/home/region/eu/brand/ricoh/ and selecting a model, then entering 'Scan to Folder' or 'Scan to email' in the search box. Please follow the link for 'How to setup scan to folder’ or 'How to setup scan to Email '.

If you still experience problems with finding the counters on your machine, please contact the local support desk for more information.

Our company is committed to actions that help our environment.

We recycle packaging material, old machines and toner cartridges via approved recyclers.

If you want your old machine or your used toners to be recycled feel free to bring them to one of our offices and we will forward them to the proper recyclers.

Finally, Tsiakkastel is a member of the Green-Dot and WEEE recycling systems.

We do provide all the above services at no cost to the customer unless otherwise stated in our offer.